TERMS AND CONDITIONS
Effective Date: May 8, 2025
Welcome to Carrie&Cat (www.carrieandcat.com). These Terms and Conditions govern your use of our website and any purchases or services you engage with through our site. By accessing or using the site, you agree to these Terms.
1. Overview
Carrie&Cat provides a selection of organizational products including planners, books, journals, and accessories as well as professional organizing services offered by Carrie. Products are sold online, while Services may be offered in-person or virtually.
2. Purchases
By placing an order through our site, you warrant that you are legally capable of entering into binding contracts.
All product prices are listed in USD. We reserve the right to change pricing at any time without prior notice.
3. Shipping and Delivery
We aim to ship all products promptly. Delivery times may vary based on location. Customers will receive a confirmation and tracking number once an order has shipped.
4. Refunds and Returns
We want you to be happy with your purchase. If a product is defective or you are dissatisfied, please contact us within 14 days of receipt. We offer refunds or store credit, depending on the situation. To be eligible, items must be unused and in their original packaging.
Shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the item was defective or sent in error.
5. Services
Professional organizing services may be scheduled online or in-person depending on availability. Cancellations must be made at least 24 hours in advance to avoid charges. Missed appointments may be subject to a fee.
6. Personal Information
When you place an order, use our contact form, or engage with us, we collect personal information such as your name, email address, and shipping information. This information is used solely to process orders, provide services, and communicate with you. For more information, please review our [Privacy Policy].
7. No Account Required
You are not required to create an account to browse or purchase from Carrie&Cat.
8. Intellectual Property
All content on this site, including text, graphics, logos, and product images, is the property of Carrie&Cat and may not be used without permission.
9. Limitation of Liability
Carrie&Cat shall not be liable for any indirect, incidental, or consequential damages that result from the use of, or inability to use, the website or products and services.
10. Governing Law
These Terms are governed by the laws of the State of [Insert Your State], without regard to its conflict of law principles.
11. Contact Us
If you have any questions about these Terms, please contact us at hello@carrieandcat.com.
RETURN POLICY
We want you to be happy with your purchase. If a product is defective or you are dissatisfied, please contact us within 14 days of receipt. We offer refunds or store credit, depending on the situation. To be eligible, items must be unused and in their original packaging.
Shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the item was defective or sent in error.
PAYMENT METHOD
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